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General Guidelines

  1. We reserve the right to adjust the fee amount based on the condition of the product and its packaging.

  2. Products that show signs of excessive age, abuse, improper handling, or have been modified beyond Get Dirty Dirt Bikes instructions may be rejected and incur an inspection fee. These exceptions can be returned to sender for a fee or disposed of, based on the customer's preference.

  3. Any domestic orders that are returned to Get Dirty Dirt Bikes as refused by receiver or non-deliverable will be subject to a return handling fee and will be processed as a return in compliance with our return policy and includes a 15% restocking fee.

  4. Any international orders that are refused at the time of delivery will be subject to carrier abandonment of the package, at which time the ordered products would be discarded by the carrier. The customer will not be refunded for the value of the order and the discarded products are no longer retrievable.

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